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User
Experience Studies
The best designed internet or intranet site is rendered
ineffective if your customers or employees can't find
the information they need. A few clicks without finding
what they're looking for and they'll leave your site
frustrated. BlueEgg Communications is committed to
the belief that we can never assume we know what the
customer needs (or wants) without asking them.
BlueEgg conducts user experience studies
to get to the heart of what your customers or employees
need. We test the site with users during design and
development to ensure we've captured what they're
looking for and intuitively positioned the information.
Every decision we make takes the user into consideration.
BlueEgg offers:
- Focus groups, surveys of customers
and employees
- Testing and refinement of
site
- Usability testing and click
stream analysis
- Analysis of customer feedback
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